Refund policy

Return & Refund Policy

TopJerseyz | www.topjerseyz.shop

At TopJerseyz, customer satisfaction is our priority. We want every customer to shop with confidence and enjoy their football jerseys.

1. Exchanges

We accept exchange requests for any reason within 7 days of delivery, including:

  • Incorrect size selection

  • Preference for a different jersey

  • Changes in personal preference

  • Other reasons for requesting an exchange

To qualify for an exchange, all items must meet the following conditions:

  • The jersey must be unworn and unwashed.

  • All original tags must remain attached.

  • The jersey must be in its original condition, without damage, stains, or alterations.

  • The exchange request must be submitted within 7 days of confirmed delivery.

Exchanges are subject to product availability.

Customers are responsible for return shipping costs associated with preference-based exchanges unless otherwise agreed upon.

2. Refund Eligibility

Refunds are available for jerseys that arrive defective, damaged, or with manufacturing faults.

Examples include:

  • Manufacturing defects

  • Damaged fabric or stitching

  • Defective printing or lettering

  • Other verified product defects

Customers must contact TopJerseyz within 7 days of delivery to report an issue.

Please provide your order number and clear photographs showing the defect.

Once the issue has been reviewed and verified, an appropriate refund or replacement will be arranged.

3. Non-Defective Items

We do not offer refunds for changes in size, style, or personal preference.

However,